Fair Credit claims prompt $20M class action settlement

By Alan Cooper
Published: April 21, 2008

Telespectrum, a company that operates call centers, took over a Hampton Roads operation in 2005 and ordered background checks on its new employees. About 30 reports showed felonies that required dismissal of the employees under Telespectrum’s personnel policies. Several employees insisted their records were wrong, and some of them were allowed to return to work after ...

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