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Credit Complaint Investigation Was ‘Reasonable’ (access required)

A credit-card company’s failure to use the Consumer Data Industry Association’s 2009 Credit Reporting Resource Guide to investigate a credit reporting dispute after a debtor’s bankruptcy discharge did not violate the Fair Credit Reporting Act’s command to conduct a “reasonable” investigation, says an Alexandria U.S. District Court. Plaintiff Laura Jones alleges defendant Capital One violated 15 ...

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