Home / News Stories (page 24) /

News Stories

Resilience: an often overlooked skill for success (access required)

Runner Running FEA

A recent study found lawyers have a rate of depression that is four times higher than that of the general population. The study also found lawyers have a rate of alcohol abuse that is three times higher than the general ...

Read More »

The fundamentals of expert witness cross-examination (access required)

Witness on Stand FEA

 “A lawyer can do anything with cross-examination if he is skillful enough not to impale his own cause upon it.” – John Henry Wigmore Professor Wigmore’s oft-quoted observation is a cautionary note on the hazards of heedless cross-examination. Without question, ...

Read More »

Consistency of client service not just for Fantasyland (access required)

DisneyWorld FEA

Go to a Disney theme park and you will understand the client experience. From the moment you touch their world until the moment you leave it, Disney wants you to have a uniformly high-quality, distinctively Disney time. A guest’s experience ...

Read More »

Being a good listener takes skill, practice (access required)


Have you ever worked with someone who’s a poor listener? Probably you have: someone who never understands what you’re saying, who doesn’t seem to pay attention, who may even interrupt you constantly. Alternatively, you may have been surprised by a ...

Read More »