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Home / News Stories / Face your fear of client feedback — and reap the benefits (access required)

Face your fear of client feedback — and reap the benefits (access required)

While preparing to give a workshop on how to get client feedback, I revisited the wisdom of asking your clients to prepare an attorney “report card.” Requesting feedback  remains relevant (if not more so) to today’s world. And worse, attorneys seem just as reluctant now as they were in the early days of the millennium to ...

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