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Author Archives: Christopher F. Earley

Is your firm’s intake system working as well as it should? (access required)

Meeting to discuss case intake

Intake is one of the most critical aspects of any law firm. But far too often firms don’t give the intake process the special attention it deserves. When that happens, money goes flying out the door. Marketing spend is wasted ...

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Getting online client reviews isn’t easy, but it’s important (access required)

“We all need people who will give us feedback. That’s how we improve.” — Bill Gates If you run a law firm, you likely rely on online reviews. There’s no question, though, that it can be very hard to get ...

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The difficult but important task of letting someone go (access required)

“In any moment of decision, the best thing you can do is the right thing, the next best thing is the wrong thing, and the worst you can do is nothing.” — Theodore Roosevelt There are few things harder for ...

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Finding ways to show team members you care (access required)

“The leaders who get the most out of their people are the leaders who care most about their people.” — Simon Sinek The success of any law firm hinges on its people. No successful law firm was ever built on ...

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