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Consumer Protection

May 12, 2025

Virginia receives $116 million tobacco settlement payment

Virginia received $116.2 million from the Tobacco Master Settlement Agreement, the latest in $3.5 billion of payments in the landmark settlement agreement that was reached in 1998.

May 5, 2025

Consumer Protection: Alleged ‘Do Not Call Registry’ violation suit is dismissed

Where a man alleged the defendant violated the Telephone Consumer Protection Act by calling him three times, despite his number being registered with the National Do Not Call Registry, but he failed to plead facts plausibly showing direct or vicarious liability, his suit was dismissed.

Apr 28, 2025

Consumer Protection: Court strikes three improperly designated experts

Where a man alleged that movers damaged his personal property, but he failed to properly identify his restoration and furniture repair expert, his damages expert and his residential moving expert, the moving company’s motion to strike their disclosures was granted.

Car being repaired
Apr 27, 2025

Judge: defect is issue for jury to decide in Lemon Law case

A dispute of material fact exists over whether a new truck’s transmission issue is a nonconformity under Virginia’s Lemon Law, the U.S. District Court for the Western District of Virginia has held in rejecting a motion for summary judgment.

Apr 20, 2025

Consumer Protection: Purchasers claim that 2024 vehicle is a ‘lemon’

Although the purchasers of a 2024 Nissan Titan argued their vehicle lurches forward and makes a clunking sound when slowing down and down-shifting, that dealership employees said they were “aware there’s something going on with vehicles jerking” and that other customers reported experiencing similar lurching and clunking issues when decelerating, the court held that there was a disputed issu[...]

Apr 13, 2025

Consumer Protection: Unfair debt collection claim is reinstated

Where a consumer alleged a debtor assessed and attempted to collect late fees of $23.67, although the underlying contract capped such fees at $15.00, he plausibly alleged a violation of the Fair Debt Collection Practices Act.

Apr 7, 2025

Consumer Protection: Alleged improper billing class action suit dismissed

Where a woman alleged that she was improperly billed following her visit to an emergency room, but her each of her claims under both federal and state law failed to state a claim, her suit was dismissed.

Apr 7, 2025

Consumer Protection: INOVA sued for sharing data with Google, Facebook

Where INOVA allegedly captured data from patients visiting its website that was shared with Google and Facebook, it was sued for violating the Electronic Communications Privacy Act.

Mar 31, 2025

Consumer Protection: Man sues ‘furnisher’ for not conducting reasonable investigation

Where a complaint plausibly alleged a company failed to conduct a reasonable investigation into a consumer’s claims, after receiving notice from a credit-reporting agency that the consumer disputed the accuracy of information reported by the furnisher, but did not plead facts plausibly showing the consumer was damaged, the complaint was dismissed.

Mar 24, 2025

Consumer Protection: Tenant sues credit reporting agency for inadequate investigation

Where a consumer alleges that a consumer reporting agency failed to reasonably investigate an indirect dispute under the Fair Credit Reporting Act, they must allege facts that, if true, show the credit report contained inaccurate or incomplete information, and that the inaccuracy or incompleteness is objectively and readily verifiable by the furnisher.

Mar 10, 2025

Consumer Protection: Virginia Union University sued following data breach

Where plaintiffs sued Virginia Union University following a data breach, their complaint largely survived the university’s motion to dismiss.

Mar 2, 2025

Consumer Protection: Significant delay in issuing settlement payment doesn’t warrant fees

Although there was a three-month delay in issuing the settlement payment to the plaintiffs in a Lemon Law suit, their motion for fees, costs and treble damages was denied. The delay was not unreasonable, given that the parties failed to include an express deadline in the settlement agreement.

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